In short: TrueVitals is the trading name of TrueVitals Group Ltd, a UK private limited company (company number 16449605) that has sold private blood tests since February 2026. Advanced and Ultimate samples are processed by Nationwide Pathology, a UKAS-accredited laboratory; Signature samples are processed by Randox Health. Every report is clinician-reviewed before release.
This page lists the facts you would want to check before buying, with links to where you can check them independently. If you would rather buy from a provider with a longer track record and more reviews, the UK provider comparison sets out the alternatives.
You can check these details against the public record at Companies House using the link in the table.
| Legal name | TrueVitals Group Ltd |
|---|---|
| Trading name | TrueVitals |
| Company number | 16449605 (view on Companies House) |
| Registered office | Ground Floor Rear Barn, The Brookdale Centre, Knutsford, Cheshire, WA16 0SR |
| Trading since | February 2026 |
| Founder and director | James Smillie (about the founder) |
| How the business operates | Online only. There is no public trading address; blood draws take place at partner clinics, at Randox Health clinics (Signature) or at your home. |
| Customer contact | support@truevitals.co.uk |
| Customer reviews | Rated Excellent on Trustpilot |
TrueVitals is not a laboratory. It designs the panels, arranges the blood draw, writes the report and has it reviewed. The laboratory analysis is done by the two laboratories below, depending on the panel you buy.
Processed by Nationwide Pathology, a UKAS-accredited laboratory. The venous sample is taken by a trained phlebotomist at one of 103 partner clinics (£19) or at your home (£39).
Advanced: 74 biomarkers, £269 plus the draw. Ultimate: 140 biomarkers (139 for women), £349 plus the draw. Report within 4 working days of the draw.
Taken at a Randox Health clinic and processed by Randox Health.
230 biomarkers plus physical measurements, £799 including the draw. Report within up to 12 working days, because the panel requires substantially more laboratory analysis.
All panels use a venous blood draw. TrueVitals does not sell finger-prick kits. More on sample handling: labs and quality standards.
A TrueVitals report is not a diagnosis and does not replace your GP. Where a result warrants medical attention, the report says so and you should speak to your GP, sharing the PDF with them. Urgent symptoms need NHS 111, 999 or your GP, not a blood test. The full process is set out in the medical review and editorial policy.
Refunds. Until an appointment is booked you can cancel at any time for a full refund, however long ago you ordered. Once an appointment is booked you can still cancel for a full refund before it takes place. Once your sample has been taken, the right to cancel ends. On Ultimate and Signature, the no-findings-no-fee guarantee refunds the panel price if your report flags nothing outside the ideal range; the draw fee is not refunded. Your 14-day statutory cancellation right under the Consumer Contracts Regulations 2013 applies alongside this. Full terms: refund and cancellation policy.
Compared side by side: UK blood test companies compared · best blood test UK.
TrueVitals is the trading name of TrueVitals Group Ltd, a UK private limited company, company number 16449605, with its registered office at Ground Floor Rear Barn, The Brookdale Centre, Knutsford, Cheshire, WA16 0SR. It has sold private blood tests since February 2026. You can check the company on Companies House and read customer reviews on Trustpilot, where it is Rated Excellent. It is a newer company with a smaller review base than longer-established providers.
TrueVitals was founded and is run by James Smillie, its founder and director. The company operates online and has no public trading premises; customer contact is by email at support@truevitals.co.uk. About the founder.
Advanced and Ultimate samples are processed by Nationwide Pathology, a UKAS-accredited laboratory. Signature samples are taken at Randox Health clinics and processed by Randox Health. Every sample is a venous blood draw taken by a trained phlebotomist.
Every TrueVitals report is clinician-reviewed before it is released to you. The report is written from your laboratory results and your lifestyle quiz, then checked by a clinician. It is not a diagnosis: anything that needs medical attention should be taken to your GP, and you can share the PDF with them. Medical review policy.
Yes. Until an appointment is booked you can cancel at any time and receive a full refund, however long ago you ordered; the referral never expires. Once an appointment is booked you can still cancel for a full refund before it takes place. Once your sample has been taken the right to cancel ends, but on Ultimate and Signature the no-findings-no-fee guarantee refunds the panel price if your report flags nothing outside the ideal range. Your 14-day statutory cancellation right also applies. Refund and cancellation policy.
Ultimate: 140 biomarkers (139 for women), £349 plus a £19 clinic draw or £39 home visit, Nationwide Pathology, report within 4 working days. Signature: 230 biomarkers, £799 including the draw, Randox Health.
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